Prerequisites
- The native application must be running.
Digitize the document
When the user is scanning a paper document the CÒPIA application displays the REC icon indicating that the document scan is being processed:
However, in some cases we have detected that the CÒPIA application does not automatically complete the digitization process as it thinks that the scanner is still working. To solve this problem , the native application must be updated to the latest version, as it includes an improvement that allows the user to end the scan whenever he wants.
Once the latest version of the native application has been downloaded and run, if you detect that the digitization process is not completed automatically, a button will appear that allows you to do it manually. Once you click on the button you will see how the scanning process ends correctly and you can now generate the authentic copy.
