The standards supported by the native Copia application are as follows:

  • Windows
    • WIA (Windows Image Acquisition)
  • MAC OS X:
    • ICA (Image Capture Application)

Likewise, the use of scanners connected to the premises is recommended. In order for the native Copy application to detect networked scanners, your technicians need to perform specific systems-level configurations. Although we know that it could work, the configuration is complex and depends on the Systems of each entity.

Choose from different locally connected scanners

Starting with the December 2020 Native App Update release, it is allowed to:

  • choose the tray or crystal feeder if the scanner incorporates both options.
  • choose the scanner with which you want to make the copy in case the user has more than one connected to the computer.

Once this version of the native application (scanner.bat file) has been downloaded and run, through the computer's task bar, you can select the scanner and/or tray from which you want to make the copy authentic through the application.