Prerequisites

The standards supported by the native Copy application are the following:

  • Windows
    • WIA (Windows Image Acquisition)
  • MAC OS X:
    • ICA (Image Capture Application)

Likewise, the use of scanners connected to the premises is recommended. In order for the native application of the Copy to detect scanners connected to the network, the technicians of your entity must perform specific configurations at the system level. Although we know that it could work, the configuration is complex and depends on the systems of each entity.

Choose between different locally connected scanners

Starting with the December 2020 native app update version, it is allowed to:

  • choose the tray or glass feeder if the scanner incorporates both options.
  • choose the scanner with which you want to make the copy in case the user has more than one connected to the computer.

Once this version of the native application (scanner.bat file) has been downloaded and executed, through the computer's taskbar, you can select the scanner and/or tray from which you want to make the authentic copy through the application.